FAQs

ＡYou may only enter the park at your assigned entry time, but may stay as long as you wish until closing.
You can't enter the park early or once your assigned window of time has passed.

For international tickets, please enter Ghibli's Grand Warehouse within one hour of your reservation time.

For domestic tickets (purchased only inside Japan), please enter Ghibli's Grand Warehouse from one hour of your reservation time. Enter Satsuki and Mei's House from 30 minutes of your reservation time.
If you purchase the Hill of Youth and Ghibli's Grand Warehouse package ticket you will be assigned an entry time for Hill of Youth only. With the package ticket, there is no assigned time for entry to Ghibli's Grand Warehouse, except that you must enter with all members of your party by 3:00 p.m. on the day of your package reservation. Be advised that there may be a line to enter, so please plan accordingly. We recommend 2-3 hours to explore Ghibli's Grand Warehouse.

ＡYou cannot change or cancel your tickets after purchase.
If Expo 2005 Aichi Commemorative Park is closed due to weather or other circumstances, we will consider our refund policies and announce the response on our official website.

For customers with e-tickets, please ensure you have enough battery on your cell phone, smart phone, or other device in order to show your tickets upon entry.

ＡTickets are non-transferable. The person whose name is on the tickets must be present, or the tickets are not valid.

ＡThe person whose name is on the tickets may be required to present ID upon entry. Please bring valid identification such as driver's license, insurance card, passport, or My Number Card. All members of the party should enter with the person whose name is on the tickets.

ＡNo. Re－entry is not permitted.

ＡLive-streaming, live-broadcasting and taking videos for an extended period of time in the presence of other visitors is prohibited. You can take pictures and videos for personal use at some places which are not restricted, but commercial use is prohibited.

For the safety of our guests, we ask that you refrain from the use of camera stands, tripods and/or selfie sticks. You may use a compact, hand-held model (that does not extend) as long as it does not go over the height of your head and it is in your hand.

ＡInside the Ghibli Park area, you may only eat food purchased inside Ghibli Park. Please drink any beverages outdoors or outside the exhibition rooms in the plazas or walkways. We request that you ensure your bottle caps/lids are tightly secured inside the exhibition rooms.
Outside the Ghibli Park area there are park lawns, benches and various resting spots where you can eat the food you bring.

Food items available within Ghibli Park are labeled in accordance with Japanese food allergen labeling regulations. We may not be able to respond to every request, however, so for those with religious or allergy related dietary restrictions we recommend bringing your own food.

Please take your trash home with you.

ＡGhibli Park does not provide storage services. Large bags and suitcases are not allowed. There are lockers in Expo 2005 Aichi Commemorative Park, but numbers are limited.
Some of the exhibition areas within Ghibli Park are narrow. Out of consideration of other visitors and to avoid hindering park operations, we recommend that storage arrangements are secured at your hotel, for example, before you arrive at the park.

ＡThe following forms of payment are accepted at all of the merchants within Ghibli Park:
Credit Card
VISA, Mastercard, Union Pay Ginren, JCB, AMERICAN EXPRESS, Diners

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e-Payment
iD, prepaid transportation cards, QUICPay, Rakuten Edy, WAON, nanaco

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e-Payment via QR Code
PayPay, Rakuten Pay, d BaraiTM, au Pay, Yucho Pay, Merpay, Alipay, WeChat Pay

ＡPets are not allowed. Guide dogs, hearing dogs and service dogs may enter the park.

ＡGhibli Park is not responsible for accidents due to customer negligence inside the park. Possession of hazardous materials, disrupting other visitors, and/or behavior that hinders business operations is strictly prohibited. Please refrain from using your cell phone where it will disturb other visitors. Smoking is prohibited throughout the park.

The Cat Bus in the Cat Bus Room and Children's Town in Ghiblis Grand Warehouse as well as Dondoko-do in Dondoko Forest are only available for children of 12 years and under.
In the case of inclement weather, Dondoko Forest trails may be closed.

Lord Okkoto slide in Mononoke Village is only available for children of 12 years and under. Be advised that the slide may be unavailable for use in the event of rain.

ＡThere are diaper changing stations located within each area of Ghibli Park.
There is a nursing room and baby room inside Ghibli's Grand Warehouse.

Strollers are not allowed in the buildings inside all Ghibli Park areas. For visitors with strollers, please leave your stroller in the designated parking areas upon entry. Please plan to bring a baby carrier or sling with you if necessary.
You may use your stroller when walking around Expo 2005 Aichi Commemorative Park. Strollers are available to borrow from North Gate Information Center, West Gate Information Center and Lounge.

ＡIt is possible to enter all of the Ghibli Park areas by wheelchair. However, there are some parts of Satsuki and Mei's House that are not accessible by wheelchair due to the structure of the facility. We appreciate your understanding.

ＡGuide dogs, hearing dogs and service dogs are allowed in all areas of the park including the café.

ＡGhibli Park is located within Expo 2005 Aichi Commemorative Park. Please consider seasonal temperatures when preparing what to bring and what to wear during your visit, in addition to good walking shoes. We recommend that you check the local weather forecast (Aichi-ken, Nagakute City area) for current updates.

Summer (May through the middle of October): In order to avoid heat stroke we suggest our guests bring plenty of water (in a bottle with a cap), hats or other sun protection, and clothes with breathable fabric that will help you stay cool. There are many extremely hot days over the course of the summer and it may be difficult to find shade in some of the Ghibli Park areas. For protection from the sun and insects, we recommend long sleeves. Additionally, there is a possibility of torrential downpour, typhoon or other sudden weather changes.

Winter: Temperatures may fall below 0℃, and it may snow. Please dress in plenty of warm layers.